Question 1

What services do you offer?

Accepted Answer

We provide dry cleaning, pressing, stain treatment, and alterations in-store. For convenience, you can also use smart laundry lockers at participating locations for drop-off and pickup.

Question 2

What can I drop off in a locker?

Accepted Answer

Most everyday garments and dry cleaning items can be dropped off via locker. If you're unsure about a specific item (e.g., specialty fabrics, bridal, or high-value pieces), we recommend using the store so our team can assess it in person.

Question 3

How do the lockers work?

Accepted Answer

Drop your items into a locker at a participating location, then place your order via the app/online portal. We collect your items, take care of cleaning/pressing, and return them to the locker — you'll receive updates when they're ready to collect.

Question 4

Do I need an account to use lockers?

Accepted Answer

Yes — locker orders are managed through the app/online portal so you can select services, add notes, and receive updates.

Question 5

Can you do alterations if I use a locker?

Accepted Answer

For most alterations, it's best to visit the store so we can confirm measurements and the exact finish you want. If you're already an existing alterations customer, you can include notes with your locker order and we'll confirm the best approach.

Question 6

What if I have special instructions (stains, delicate items, preferences)?

Accepted Answer

You can add notes with your order (especially for locker orders). For delicate items or tricky stains, we recommend bringing the item in-store so we can inspect it properly and choose the safest treatment.

Modern garment
care, your way.

Two simple
ways to use Eclo

In-store
When you want in-person service and tailoring support.

Step 1: Drop off at the store
Step 2: We clean, press, and tailor with care
Step 3: Collect when it’s ready

In-store
When you want in-person service and tailoring support.

Step 1: Drop off at the store
Step 2: We clean, press, and tailor with care
Step 3: Collect when it’s ready

In-store
When you want in-person service and tailoring support.

Step 1: Drop off at the store
Step 2: We clean, press, and tailor with care
Step 3: Collect when it’s ready

Lockers
When you want convenience and flexible drop-off.

Step 1: Drop off via a smart locker (scan the barcode inside the locker once you have registered)
Step 2: Place your order (app/online portal)
Step 3: We return it and notify you for pickup

Dry cleaning & alterations

Dry cleaning & alterations

Dry cleaning & alterations

Drop off when it suits you — we'll take care of the rest.

Drop off when it suits you — we'll take care of the rest.

Drop off when it suits you — we'll take care of the rest.

Any questions?

Any questions?

Eclo Care Guides

Laundry Lockers in Brisbane: How Drop-Off Pickup Works

How to Get Red Wine Out of Linen (and when to stop DIY)

Same-day / express dry cleaning in Brisbane: what’s realistic?

Ready to make laundry effortless?

Ready to make laundry effortless?

Ready to make laundry effortless?

Modern garment care, your way.

Two simple ways to use Eclo

In-storeWhen you want in-person service and tailoring support.

Step 1: Drop off at the storeStep 2: We clean, press, and tailor with careStep 3: Collect when it’s ready

In-storeWhen you want in-person service and tailoring support.

Step 1: Drop off at the storeStep 2: We clean, press, and tailor with careStep 3: Collect when it’s ready

In-storeWhen you want in-person service and tailoring support.

Step 1: Drop off at the storeStep 2: We clean, press, and tailor with careStep 3: Collect when it’s ready

LockersWhen you want convenience and flexible drop-off.

Step 1: Drop off via a smart locker (scan the barcode inside the locker once you have registered)Step 2: Place your order (app/online portal)Step 3: We return it and notify you for pickup

Dry cleaning & alterations

Dry cleaning & alterations

Dry cleaning & alterations

Drop off when it suits you — we'll take care of the rest.

Drop off when it suits you — we'll take care of the rest.

Drop off when it suits you — we'll take care of the rest.

Any questions?

Any questions?

Eclo Care Guides

Laundry Lockers in Brisbane: How Drop-Off Pickup Works

How to Get Red Wine Out of Linen (and when to stop DIY)

Same-day / express dry cleaning in Brisbane: what’s realistic?

Ready to make laundry effortless?

Ready to make laundry effortless?

Ready to make laundry effortless?

Modern garment
care, your way.

Two simple
ways to use Eclo

In-store
When you want in-person service and tailoring support.

Step 1: Drop off at the store
Step 2: We clean, press, and tailor with care
Step 3: Collect when it’s ready

In-store
When you want in-person service and tailoring support.

Step 1: Drop off at the store
Step 2: We clean, press, and tailor with care
Step 3: Collect when it’s ready

In-store
When you want in-person service and tailoring support.

Step 1: Drop off at the store
Step 2: We clean, press, and tailor with care
Step 3: Collect when it’s ready

Lockers
When you want convenience and flexible drop-off.

Step 1: Drop off via a smart locker (scan the barcode inside the locker once you have registered)
Step 2: Place your order (app/online portal)
Step 3: We return it and notify you for pickup